Frequently Ask Questions

General Questions

What is i-Lindung?

i-Lindung is an innovative self-service platform designed to help EPF (KWSP) members purchase life and critical illness insurance easily and affordably. It’s a product of MyNextAI, created to bridge the gap between insurance providers and everyday Malaysians.

Who can use i-Lindung?

Any EPF member with an active KWSP i-Akaun can use i-Lindung. The platform also allows members to purchase protection for their spouses and children.

Why is insurance important,
even if I already have some coverage?

Insurance provides financial stability in unexpected situations like medical emergencies, loss of income, or sudden accidents. Many Malaysians are underinsured, which can leave critical gaps in their protection. i-Lindung helps enhance your coverage to ensure you and your loved ones are fully protected.

Policy and Coverage

What types of insurance are available on i-Lindung?

i-Lindung offers life and critical illness insurance policies, tailored to meet the needs of EPF members and their families.

Can I purchase coverage for my family?

Yes, i-Lindung allows you to secure protection not only for yourself but also for your spouse and children.

Are medical check-ups required to purchase a policy?

No, i-Lindung does not require medical check-ups or lengthy procedures. The process is quick and straightforward.

How is the premium for insurance paid?

Premiums are paid using your EPF savings, ensuring no additional financial burden on your monthly income.

Using EPF Savings

Why should I use my EPF savings for insurance?

Using your EPF savings for insurance helps protect your retirement funds from unexpected medical expenses or emergencies. It’s a balanced approach to safeguarding both your present and future financial stability.

Will using EPF savings for insurance affect my retirement funds?

The portion used for insurance is minimal, ensuring that your retirement funds remain largely intact while providing necessary protection.

Technical Questions

How do i access i-Lindung?

Log in to your KWSP i-Akaun app, navigate to the i-Lindung platform, and explore the available policies.

Is i-Lindung available 24/7?

Yes, the i-Lindung platform is accessible anytime, allowing you to browse and purchase policies at your convenience.

How secure is my data on i-Lindung?

Your privacy and security are our priority. i-Lindung complies with all relevant data protection regulations to safeguard your personal information.

How is the premium for insurance paid?

Premiums are paid using your EPF savings, ensuring no additional financial burden on your monthly income.

Start Protecting Your Future Today

If you have further questions, don’t hesitate to contact us or explore the i-Lindung platform via the KWSP i-Akaun app. Your peace of mind is just a click away!

i-Lindung, a user-friendly platform, simplifies the process of selecting and purchasing insurance products. It ensures that Malaysians can easily secure the coverage they need for themselves and their families while providing access to insurance protection without adding any financial burden.

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Disclaimer:
i-Lindung.com is not affiliated with Google, Facebook, KWSP, or EPF. This site is intended for marketing the i-Lindung KWSP/EPF product, utilizing the i-Akaun platform.