We, MyNextAI, the developers of the i-Lindung platform, are committed to safeguarding the privacy and security of your personal data. This privacy policy outlines how we collect, process, and protect your personal information while you use the i-Lindung platform. Our goal is to ensure transparency and compliance with applicable laws.
When we mention "personal data," we refer to information about you, such as your name, contact details, and any other data necessary for providing protection services and features available on the i-Lindung platform. We collect personal data to deliver the services you request and to meet regulatory or contractual requirements. Without certain personal data, we may be unable to provide our services to you.
We may update this Privacy Policy periodically, and we encourage you to review the latest version available on the i-Lindung website. The current version will take precedence over any prior versions.
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We may collect and process the following categories of personal data:
Personal and Contact Details: Full name, email address, phone number, and contact history.
Account Information: i-Lindung user account details, including login credentials and preferences.
Policy Information: Details related to insurance or protection policies purchased via i-Lindung, including policyholder and beneficiary details.
Service Usage: Information about the products and services you access or show interest in on the i-Lindung platform.
Technical Information: IP address, browser type, device data, and website usage when interacting with the platform.
How We Collect Your Personal Data
We collect personal data from the following sources:
Directly from you when you create an account, purchase a protection policy, or interact with the i-Lindung platform.
Automatically when you use our platform, through cookies and tracking technologies.
From our partners, such as insurance providers or affiliates, where necessary for delivering i-Lindung services.
How We Use Your Personal Data
We use your personal data for the following purposes:
Providing Services: To facilitate protection policy purchases and manage your account on the i-Lindung platform.
Customer Support: To respond to inquiries and resolve issues.
Marketing and Communication: To send updates, promotional materials, and relevant notifications.
Service Improvement: To analyze and enhance the i-Lindung platform’s performance and features.
Compliance: To fulfill legal and regulatory obligations.
Fraud Prevention: To detect and prevent fraudulent activities.
Sharing Your Personal Data
We may share your personal data with:
Service Providers: Third-party vendors supporting IT, analytics, payment processing, and platform maintenance.
Insurance Partners: Providers of the protection policies available on i-Lindung.
Regulatory Authorities: When required by law or for compliance purposes. We ensure all data transfers are conducted securely and in compliance with relevant regulations.
Retention of Your Personal Data
We retain your personal data for as long as necessary to provide i-Lindung services and comply with legal obligations. Typically, this is for the duration of your use of the platform and a subsequent period of up to seven years, unless otherwise required by law.
Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under specific circumstances.
Restriction: Request restriction of processing your personal data.
Objection: Object to the processing of your data for direct marketing.
Data Portability: Request your data in a structured, commonly used format.
To exercise these rights, please contact us at [email protected]
Cookies
The i-Lindung platform uses cookies to enhance your experience and analyze usage patterns. By using our
platform, you agree to our use of the following types of cookies:
Essential Cookies: Required for platform functionality.
Performance Cookies: Help us understand user behavior and improve the platform.
Personalization Cookies: Remember your preferences for a tailored experience. You can manage your cookie preferences through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
By using i-Lindung, a product of MyNextAI, you agree to this Privacy Policy. Thank you for trusting us with your personal data.
i-Lindung, a user-friendly platform, simplifies the process of selecting and purchasing insurance products. It ensures that Malaysians can easily secure the coverage they need for themselves and their families while providing access to insurance protection without adding any financial burden.
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i-Lindung.com is not affiliated with Google, Facebook, KWSP, or EPF. This site is intended for marketing the i-Lindung KWSP/EPF product, utilizing the i-Akaun platform.